Operation HOPE

Operation HOPE is a left-of-center nonprofit organization that provides financial literacy and educational programs to low-income Americans. Operation HOPE also provides financial consulting services free of charge for individuals and small businesses.

At-A-Glance

Issue Areas: Economic Policy
Formation:

1992

CEO:

John Hope Bryant

Location: Atlanta, CA View on map
Tax ID: 95-4378084
Most Recent Filing: 2024
Budget (2024): Assets: $56,346,064 Revenue: $57,366,367 Expenses: $42,289,687

Contents

    The organization was mentioned in a 2017 investigation into the handling of financial settlements during the Obama administration by former Attorney General Jeff Sessions. Operation HOPE was among the left-of-center nonprofits the Obama administration allowed financial institutions paying government settlements to fund instead of directing payments to the U.S. Treasury. 1

    History

    Venture capitalist John Hope Bryant founded Operation Hope in 1992 to “disrupt poverty” and generate economic inclusion through free financial education programs and consulting services. 2 Operation HOPE purports to fight for financial literacy, capital access, and equal financial opportunity. 2

    Bryant founded Operation HOPE in response to the destruction caused by the 1992 Los Angeles riots, and the organization has since directed more than $3.2 billion in financial activity for over 2.8 million low-income individuals across the United States. 3 4 Operation HOPE operates over 550 locations with the help of 4000 organizational partners and over 26,000 volunteers. 3

    Operation HOPE lists an extensive list of high-power partnerships, including relationships with Bank of America, the Coca-Cola Company, JP Morgan Chase, and Wells Fargo among other institutions, cities, and organizations. 5

    Present Activity

    Operation HOPE is currently working to achieve “Project 5117,” a four-year approach to reducing economic inequality. 2 The approach includes educating five million young adults through “financial dignity” programs, empowering one million youth through career programs, establishing 1000 HOPE Inside locations to expand programming, and facilitating “700-Credit-Score-Communities” in the United States. 2

    HOPE Inside

    HOPE Inside is the cornerstone of Operation HOPE’s programming, operating out of banks and storefronts across the United States to provide free financial counseling on credit management, homeownership, disaster recovery, and more. 2 Since beginning its work in 1992, Operation HOPE has provided financial literacy training to 1.8 million adults. 6

    Operation HOPE’s Credit and Money Management Initiative aims to help low-income individuals improve their credit scores. This is tied to the organization’s Homeownership Initiative, which helps low-income individuals to purchase homes. Since 1992, Operation HOPE has helped to secure over $1 billion in residential mortgages for 11,000 people. 7 Operation HOPE has been criticized for its work in residential mortgages, with individuals claiming that the organization pushes banks to give “dignity loans” to unqualified mortgage applicants, leaving those with new mortgages trapped in debt which they are unable to repay. 1 8

    Aside from providing personal financial consulting services, Operation HOPE also organizes a 12-week Entrepreneurship Training Program to provide free consulting services to individuals seeking to open a small business. 9 The program has reached over 75,000 people who have created 710 new businesses. 9

    Youth Initiatives

    Operation HOPE is involved in providing financial education to young people, creating the curriculum for Banking on our Future, a financial literacy program for students in grades 4-12. 10 The program is delivered in over 4000 school systems and community centers in the United States by over 26,000 volunteers and has trained one million students so far. 11

    Operation HOPE also supports the development of youth businesses, creating a business startup program for young entrepreneurs, providing over $103,000 in grants, and helping to start over 300 youth businesses. 12

    Partner Organizations

    Operation HOPE has partnered with the American Red Cross, Citizen Corps, and the Federal Emergency Management Agency (FEMA) to provide financial responses in the wake of disasters. 13 14 The project, called HOPE Coalition America (HCA) provides a disaster preparedness guide, in addition to providing financial response to 160 disasters in 35 states as of 2019. 14

    Operation HOPE has an extensive list of several thousand partners, including nonprofit organizations, corporations, and government entities. Operation HOPE has partnered with several left-of-center organizations, including the Clinton Foundation. 15

    Obama Administration “Slush Funds”

    In August 2017, former Trump administration Attorney General Jeff Sessions launched an investigation into up to $6 billion in legal settlement money that officials in the Obama administration allegedly steered toward progressive organizations and left-of-center advocacy groups. 1 According to the investigation, Obama administration Attorneys General Eric Holder and Loretta Lynch would routinely allow large corporations to make “donations” to left-of-center organizations during settlement negotiations to end federal lawsuits against the companies. 1 Because these organizations were not party to the lawsuits, lawmakers argued that all $6 billion in 2013 settlement agreements with Citigroup and Bank of America should have gone directly into the United States Treasury. Instead, $3 billion of these funds were directed towards left-leaning community organizing groups. 1

    The $17 billion settlement with Bank of America gave “extra credit” to the corporation if it donated $100 million or more to groups approved by the Obama administration Department of Housing and Urban Development. 1 Operation HOPE was designated as an approved recipient of the funding, alongside several prominent left-wing organizations including Hispanic-interest group UnidosUS and spinoffs of the controversial Association of Community Organizations for Reform Now (ACORN) organization. 1

    Sessions announced an end to the practice of third-party settlements, but no civil suits or criminal charges resulted from the investigation. 16

    People and Funding

    In 2017, Operation HOPE had a $15.3 million budget with $8.3 million in net assets. 17 18 Though Operation HOPE is not required to reveal particular donors, nearly all of its revenue came from grants and contributions in 2017, with $1.7 million in government grants and $13.9 million in all other gift contributions. 19

    Operation HOPE boasts a decorated advisory board, featuring figures like MSNBC president Phil Griffin, Ford Motor Company’s Henry Ford III, and American Express president Jonathan Polk among other banking and financial executives. 5

    John Hope Bryant is the founder, CEO, and chairman of Operation HOPE. 5 In addition to founding Operation HOPE, Bryant is the chairman and CEO of Bryant Group Ventures and the Promise Homes Company. 4 Bryant has served as an advisor to President George W. Bush, President Barack Obama, and President Donald Trump. 4 He is a founding member of the Clinton Global Initiative and a member of the World Economic Forum Expert Network, in addition to authoring three books. 4

    Financial Statistics

    Total Assets

    Total Revenue

    Total Expenses

    YearTotal AssetsTotal RevenueTotal ExpensesFiling
    2024 $56,346,064 $57,366,367 $42,289,687 View
    2023 $41,731,591 $37,644,362 $39,667,286 View
    2022 $45,411,250 $38,394,389 $36,081,814 View
    2021 $42,513,861 $45,427,739 $25,956,484 View
    2020 $21,688,476 $25,977,585 $19,307,837 View

    Prior year filings: 2016, 2015, 2014, 2013, 2012, 2011, 2010

    Revenue Detail

    Expenses Detail

    Employee Compensation

    • Number of Employees: 454

    Highest Earning Employees

    EmployeeTitleTotal Compensation
    John BryantChairman/CEO$694,271
    Brian BettsPRESIDENT/CFO$404,395
    Rachael DoffSEVP/CAO$301,272

    Grant Activity

    All-time grants received statistics from Candid dataset:

    • Total Grant Value: $71,395,115
    • Number of Grants: 510
    • Number of Funders: 182

    Selection of highest value grants received from the last seven years:

    AmountYearFunderSubject
    $20,000,0002021 Truist Financial Corporation Contributions ProgramTruist Financial Corporation and operation HOPE announced an expanded, multiyear transformational partnership, including a series of collaborative programs such as HOPE Inside coaching, digital access that connects to education and Truist solutions, and HOPEs 1 Million Black Business Initiative (1MBB). Truist and Operation HOPE have entered into a four-year partnership that will expand and transform HOPE Inside coaching, bringing in-person and virtual financial coaching, educational content and solutions to 1,000 Truist branches. Additionally, Truist and Operation HOPE will further expand digital and mobile access to financial coaches and a host of financial education resources to solve everyday financial challenges. 
    $1,050,0002023 Synchrony FoundationFUNDING SUPPORTS GENERAL OPERATIONS AND PROGRAMMING.
    $1,000,0002024 Delta Air Lines FoundationGrant for expanding economic opportunity for all
    $1,000,0002022 Synchrony FoundationFUNDING SUPPORTS GENERAL OPERATIONS AND PROGRAMMING.
    $889,9002024 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 27 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION
    $815,0002024 The Clayton Homes FoundationGeneral Support
    $784,5282023 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 29 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION.
    $667,6032024 Santander Consumer USA Inc FoundationTO IMPROVE THE FINANCIAL KNOWLEDGE, SECURITY AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS WITH FINANCIAL LITERACY, SKILL BUILDING, COACHING AND EDUCATION.
    $667,6032024 Santander Consumer USA Inc FoundationTO IMPROVE THE FINANCIAL KNOWLEDGE, SECURITY AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS WITH FINANCIAL LITERACY, SKILL BUILDING, COACHING AND EDUCATION.
    $650,0002020 Wells Fargo Foundation2020 HOPE Covid-19 Financial Health Coaching
    $618,8132024 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 27 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION
    $618,8132024 Santander Consumer USA Inc FoundationCITY YEAR DALLAS SEEKS SUPPORT OF OUR PROGRAM IN 10 DALLAS ISD SCHOOLS FOR THE NEXT 3 YEARS, WHERE WE PROVIDE EXTRA SUPPORT FOR TEACHERS AND STUDENTS (TECHNOLOGY, SOCIAL, EMOTIONAL, ATTENDANCE, AND TUTORING) TO HELP STUDENTS RECOVER FROM COVID-19 LEARNING LOSS, GET BACK ON TRACK, AND GRADUATE HIGH SCHOOL ON TIME.
    $600,0002024 Communities Foundation of TexasTHIS GRANT IS DESIGNATED FOR GENERAL SUPPORT.
    $600,0002021 Wells Fargo FoundationCovid-19 Response and Recovery
    $583,6132024 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 27 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION
    $524,3702025 American Online Giving Foundation IncGENERAL SUPPORT
    $500,0002024 OpenAIResearch AI Economic Opportunity
    $500,0002024 Visa FoundationTo develop a digital technical assistance tool that will support 4000 women entrepreneurs and a one-year membership to HOPE network
    $500,0002021 Dollar General Literacy FoundationADULT LITERACY PARTNER
    $450,0002024 TD Jakes FoundationSUPPORT FOR DEVELOPING AN APP FOR FINANCIAL COACHING AND FINANCIAL LITERACY.
    $449,9002023 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 29 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION.
    $401,4222022 The Clayton Homes FoundationSupport for LMS Home ownership
    $384,2752023 American Online Giving Foundation IncGENERAL SUPPORT
    $372,3192023 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 29 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION.
    $372,3182023 Santander Consumer USA Inc FoundationIMPROVE THE FINANCIAL KNOWLEDGE, SECURITY, AND STABILITY OF CITY YEAR AMERICORPS PARTICIPANTS IN 15 LOCATIONS (YEAR 1) AND A TOTAL OF 29 LOCATIONS (YEAR 2) ACROSS THE UNITED STATES WITH FINANCIAL LITERACY AND SKILL BUILDING COACHING AND EDUCATION.

    All-time grants given statistics from Candid dataset:

    • Total Grant Value: $59,787
    • Number of Grants: 2
    • Number of Recipients: 1

    Selection of highest value grants given from the last seven years:

    AmountYearFunderSubject
    $35,9852022 Morgan State UniversityECONOMIC ADJUSTMENT ASSISTANCE
    $23,8022021 Morgan State UniversityECONOMIC ADJUSTMENT ASSISTANCE

    References

    1. “Sessions Investigating ‘Slush Fund’ Used by Left-Wing Groups.” New York Post. New York Post, August 5, 2017. https://nypost.com/2017/08/05/sessions-investigating-slush-fund-used-by-left-wing-groups/
    2. “About Us.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/about-us/.
    3. “Our Work.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/#our_work.
    4. “JOHN HOPE BRYANT.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/john-hope-bryant/.
    5. “Our Partners.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/about-us/#our-partners.
    6. “Credit and Money Management.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/credit-and-money-management/.
    7. “Homeownership.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/homeownership/.
    8. Hunley, Steve. “Jeff Sessions Ends Illegal Practice .” The Knoxville Focus, June 25, 2017. http://knoxfocus.com/archives/this-weeks-focus/jeff-sessions-ends-illegal-practice/.
    9. “Small Business Development.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/small-business-development/.
    10. “Youth Financial Literacy.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/youth-financial-literacy/.
    11. “Youth Financial Literacy.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/youth-financial-literacy/.
    12. “Youth Entrepreneurship.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/youth-entrepreneurship/.
    13. “Hope Coalition America.” Federal Deposit Insurance Corporation. Accessed January 8, 2020. https://www.fdic.gov/news/conferences/affordable/hcahandout.pdf
    14. “Financial Disaster Recovery.” Operation HOPE, Inc. Accessed January 8, 2020. http://operationhope.org/financial-disaster-recovery/.
    16. Hunley, Steve. “Jeff Sessions Ends Illegal Practice.” The Knoxville Focus, June 25, 2017. http://knoxfocus.com/archives/this-weeks-focus/jeff-sessions-ends-illegal-practice/.
    17. “Operation HOPE, Inc.” Return of Organization Exempt from Income Tax, Form 990. 2017. Part I, Line 8.
    18. “Operation HOPE, Inc.” Return of Organization Exempt from Income Tax, Form 990. 2017. Part I, Line 22.
    19. “Operation HOPE, Inc.” Return of Organization Exempt from Income Tax, Form 990. 2017. Part VIII, Lines E-F.