Techsoup Global is a nonprofit organization that provides discounted technology assistance and software subscriptions to nonprofits with support from a variety of tech companies and left-of-center grantmaking foundations. The group was founded in 1987 by Daniel Ben-Horin, a left-of-center former journalist who previously ran the Media Alliance, an association of Bay Area journalists, in the 1980s and wrote for the socialist magazine Mother Jones in the 1970s.
The organization receives more than $50 million in revenue annually and receives in-kind donations of software from dozens of software companies including the most widely used platforms in the world such as Microsoft, Adobe, and Amazon Web Services. Techsoup also receives funding from many notable left-of-center grantmaking foundations including the Bill and Melinda Gates Foundation, the Charles Stewart Mott Foundation, and the Rockefeller Foundation. 1234
Background
Techsoup Global was founded in 1987 by Daniel Ben-Horin a former journalist who wrote for publications including the Arizona Republic, New Times, and Mother Jones. Prior to founding Techsoup Ben-Horin was the executive director of the Media Alliance, a left-of-center association of San Francisco Bay Area Journalists. 43
Ben-Horin founded TechSoup under the name CompuMentor, with $2,500 which began as a program that placed local technology professionals as volunteers at Bay Area nonprofits. The modern TechSoup program began because, according to Ben-Horin: “Computer companies were sending new software products to just about everyone on computer magazines’ mastheads. We offered to take the excess product off the magazines’ hands and redistribute it to nonprofits, whom we charged $5 a package.” That program became known as TechSoup Stock and became the focus of the organization. 3
By 2007, the organization had 160 employees and was tasked with administering the product philanthropy programs of major software companies such as Microsoft, Symantec, Cisco, and Adobe, distributing over $250 million in products to nonprofits around the world annually at that time. 3
Software Distribution
TechSoup’s main program involved providing donated software to nonprofit organizations for a heavily discounted fee that funds the organization. The group works with thousands of nonprofit “members.” Those in the United States are required to be registered as 501(c)(3) nonprofit organizations with the IRS. Groups that receive software from Techsoup include charities, advocacy groups, faith-based organizations, and libraries. The group has served over 690,000 nonprofits globally. Among the largest programs of the organization is its Microsoft Software Donation Program, which includes all the latest versions of the most widely used Microsoft software. The group also discounted access to the cloud through the Amazon Web Services (AWS) Grant Credits Program for Nonprofits, as well as access to hundreds of other software platforms from dozens of companies. 52
Techsoup Global Network
In 2006, Techsoup founded the Techsoup Global Network, which included creating or partnering with nonprofit organizations in other countries including Poland, the United Kingdom, Spain, Belgium, and South Africa. The Techsoup Global Network currently includes Connecting Up in Australia, Socialware in Belgium, Techsoup Bosnia and Herzegovina, and Techsoup Brazil. 67
Since its founding the global network claims to have provided over $5 billion in software to nonprofits around the globe. 5
Mackenzie Scott and Dan Jewett made an unrestricted grant of $16 million to Techsoup Global, a nonprofit network facilitating distribution of technology solutions to civil society organizations globally. Funding will be used as general operating support for Techsoup's digital programs and NGOsource, including building the infrastructure to accelerate the useful movement of grants and resources into the hands of organizations. This grant is part of the $2,739,000,000 in gifts to 286 high-impact organizations in categories and communities that have been historically underfunded and overlooked, and social sector infrastructure organizations that support them.
TechSoup, based in San Francisco, will partner with tech companies to offer access to technology and services tailored to the needs of nonprofits, helping them enhance their operations, expand their reach and increase their impact. Specifically, the grantee will: 1) develop its global network to provide education, access to discounted or donated software and hardware and community support that nonprofits need to unlock their potential; 2) offer educational programs, webinars and consultancy to build digital skills and foster collaboration among nonprofits; and 3) open its infrastructure and amend its operating model so that organizations can share their insights, driven by their local experience and data. This will allow the grantee to respond to still-present demands of the global pandemic and a civil society ecosystem that is at risk of falling behind the curve and being less capable of meeting society’s pressing needs. The grantee has been a trusted civil society actor since 1987 and successfully adapted through technology changes with recent curation of artificial intelligence tools for nonprofits. TechSoup has provided access to software for 1.4 million organizations worldwide and distributed products and grants valued at $21 billion.